Shipping & Return
We usually ship international order by EMS, DHL, deliver to major destinations like US, Canada and some other European countries only take around 5 - 9 days. Orders maybe delayed due to bad weather, incorrect address information, or availability of the product.
We shall ship the items in 12-48 hours once your payment is cleared, Shipping in two business days once the payment was cleared and usually 5-8 days for delivery, NO overnight shipping. We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with parcel origin and destination, particularly during peak periods. The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
1. We are committed to your complete satisfaction. All ordered items here are closely. If you find the item is not suitable for you, you can apply for a refund or exchange within 5 days of the receipt of the goods. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
2. All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund, shipping and handling charges are non-refundable.
3. If you want to exchange your goods, Exchanges are only allowed for the items which are defective or damaged upon receipt or the items do not fit. Exchanges are not subject to a restocking fee. Items must be returned within 7 days of delivery and the customer is responsible for all the shipping charges caused by the whole exchange process. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.
4. Please contact us at first to obtain the return address; we DO NOT accept returns unless authorized first via email. Please send back the returns by insured airmail, we will not be responsible for any lose during the shipment, we suggest USPS Globe Priority Mail or Express service as shipping method. All returned merchandise should be sent to the shipping address we email you.